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Support

Always at your service!

There’s nothing more frustrating than a printer suddenly deciding not to work or a computer crashing.

Are you faced with an IT issue? If you are, immediately contact the Service Desk via servicedesk@trustteam.be or one of the telephone numbers listed below. Assistance will rapidly be provided: by telephone, by remotely controlling your screen, or on your premises.

The Service Desk is available on worked days between the hours of 8.30 am and 5.30 pm. These hours can be extended (from 7 am to 10.30 pm) and support is also possible at the weekend.

 

Need support right away?

Hardware and cloud

Call us on 056 23 46 00.

Zen soft software

Call us on 011 57 11 28.

Health@Work, Safety & Accident Manager, SharePoint

Call us on 056 23 46 04.

Online ticket system

You can also refer your incident online using our online support tool (ticket system).
Want one of our Service Desk personnel take control of your screen in order to solve a problem? Bomgar makes it possible to take control of your screen.

Zen soft software manuals

All software adjustments will be retained in a documentation file. Aside from the detailed user manual, you will also find installation instructions. You can log in here

  • One-stop-shop for your IT
  • Always reachable
  • Management of own data centres